Privacy Policy

This page explains how we treat the information provided by visitors, what other information we gather and how we use it. It also describes why we sometimes need to store ‘cookies’. In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware


Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation 2018 (GDPR)



This website collects and uses personal information for the following reasons:


Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.


This website provides information as a service to visitors such as you, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (eg- mobile phone). This includes small files known as cookies. The cookies stored by this website cannot be used to identify you personally. We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load. We sometimes use cookies to remember a choice you make on one page, when you have moved to another page if that information can be used to make the website work better.


Should you choose to contact us using text, phone or via the contact form on our  Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP)Our SMTP servers are protected by TLS(sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

 4. Personal Data

Personal information that you submit to Dial A Dog Wash Coventry, Nuneaton and Bedworth, through this website, or other means (phone call, text, email etc) will only be used for the purposes we solicited it, for example, to respond to an enquiry/. It will not be used for any other purpose without your consent, unless we are legally required to do so.

5. Disclosure to Third Parties

We will not sell, trade or rent your personal information to other third parties.  We may, however, provide aggregate statistics about our site usage and traffic patterns and related site information to third parties but these statistics will include no personally identifying information.

6. Your rights

You have a right to receive a copy of certain information we hold about you if you apply in writing. To do this, simply write to: The Data Controller - Dial A Dog Wash Coventry, Nuneaton and Bedworth. You may need to pay a fee. 


We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.


We are committed to protecting your privacy. We use the information we collect to maintain our database. This site contains links to other websites which we believe can offer you useful information and services, however we are not responsible for their privacy practices, nor do we control the content of the websites we link to, and therefore we do not accept responsibility for the security, propriety or content of such sites.


By using our website, you consent to the collection and use of this information by Dial A Dog Wash Coventry, Nuneaton and Bedworth. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We reserve the right to cooperate with regulators in the investigation of alleged unlawful activities by users of the website, or relating to users of the website and we accept no liability for such disclosures. We may also share information gathered via the website for other purposes without consent where we are required to do so by law and/or in the interests of preventing fraud.